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Privacy Policy

Last Updated: July 13, 2026

1. Introduction

Welcome to TubeIQ AI ("we", "us", or "our"). This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform (the "Service").

By using TubeIQ AI, you consent to the practices described herein.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name and email address when you register.
  • Payment Information: Billing details processed via Razorpay. We do not store your card details — all payment data is handled by Razorpay's PCI-compliant infrastructure.
  • Content You Submit: YouTube video URLs, project data, captions, and other content you provide to use our features.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent, and session data — collected via PostHog.
  • Device & Log Data: IP address, browser type, operating system, and access timestamps.
  • Cookies: We use cookies for session management and analytics. You can disable cookies in your browser settings, though this may impact functionality.

2.3 Third-Party Data

  • YouTube Data: When you provide YouTube video URLs, we access publicly available metadata (titles, thumbnails, transcripts) solely to deliver the Service. We do not access your YouTube account credentials.
  • OAuth Data: If you sign in via Google/YouTube OAuth, we collect only the permissions you explicitly grant.

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve TubeIQ AI's features.
  • Process your payments and manage your subscription/credits.
  • Send transactional emails (receipts, usage alerts, feature updates).
  • Respond to support queries.
  • Detect and prevent fraud or unauthorized access.
  • Analyze usage patterns via PostHog to improve the product.

We do not sell your personal data to third parties.

4. Sharing of Information

We may share your information with:

  • Razorpay — for payment processing.
  • PostHog — for product analytics.
  • Cloud Infrastructure Providers (AWS, Oracle Cloud, Supabase) — for hosting and data storage.
  • AI/ML Providers — third-party AI APIs used to power our features; data shared is limited to content you submit for processing.
  • Legal Authorities — if required by law or court order.

5. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notice. Continued use of the Service after changes constitutes your acceptance of the updated policy.

6. Contact Us

TubeIQ AI
Email: tubeiq.ai@gmail.com